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Retention

Repeat Purchase System

Turn first orders into second orders as a system, not a campaign.

Human-reviewed · Fixed scope · No retainer · Delivered in 5 working days

BeautyOS Loyalty programme view with tier structure and reward dynamics.

£2,500 · 5 working days · Senior-reviewed · Retention

The problem

What this fixes

First orders happen. Second orders don't. Your post-purchase flow is a receipt and hope. Retention isn't an email - it's segmentation, flows, offers and replenishment logic running in the background, every day.

What you get

Everything in the deliverable

Lifecycle map: leaks and fixes at every stage (first purchase, post-purchase 30d, replenishment, winback, loyalty, churn risk)

2 - 6 ready-to-build retention flows with trigger windows and step-level outlines

Expected lift range per flow, flagged as estimate

Day-one segmentation your ESP or CDP can run immediately

Priority actions ranked by impact and speed

Inside BeautyOS

Where this work lands

Every output gets wired into the workspace your team operates from, not delivered as a one-off PDF.

Timeline

From payment to delivery in 5 working days

  1. 01

    Within 10 minutes of payment

    Intake asks for repeat rate, ESP platform, top categories

  2. 02

    Day 1 - 3

    Lifecycle audit + flow library drafted

  3. 03

    Day 4

    Senior operator tunes for your platform + team

  4. 04

    By day 5

    Final PDF in your inbox, flows ready to build

Who it's for

You should buy this if

  • Brands with 1000+ customers and a 90-day repeat rate below 20%
  • Teams on Klaviyo, Attentive, Mailchimp or any modern ESP / CDP
  • Operators who want retention to be systematic, not a campaign
Who it's not for

You should skip this if

  • ×Brands with under 500 customers - not enough signal yet
  • ×Teams unwilling to write and ship email / SMS flows
After delivery

What happens next

The deliverable is the start. Here's the path most brands take from there.

1

Your team builds the top 2 flows within 2 weeks

2

You measure repeat rate lift over the following 60 - 90 days

3

If it's working and volume grows, BeautyOS keeps it tuned weekly

£2,500
Fixed price. No surprises.
5 working days
From payment to delivery
100%
Senior operator review

Ready to fix this?

Book the fix at the fixed price. 5 working days from your brief to a senior-reviewed deliverable in your inbox.