Beauty 2.0 is a beauty brand consultancy founded by Sophie Lansbury, a beauty industry strategist with nearly 20 years of experience spanning indie launches to global houses. The consultancy specialises in diagnosing where beauty brands lose growth and building AI-powered operational systems to fix it. Services cover content cost reduction, repeat purchase acceleration, creator profitability, retail readiness, stock forecasting, compliance, customer journey optimisation, and the BeautyOS connected operating system.

Beauty first. Technology second. Always.

I didn’t come to beauty from tech. I came to tech from beauty - because I kept seeing problems that technology could solve, if someone who understood the industry was driving it.

Sophie’s story

After nearly 20 years working across the beauty industry - from heritage luxury houses to fast-moving DTC brands - I kept encountering the same problem. Brilliant, passionate teams were drowning in operational work that technology could handle.

The AI tools were generic. They didn’t understand seasonal launches, operational workflows, retail buyer expectations or why an Instagram grid matters as a P&L.

I’ve sat in the buyer meeting where a brand lost a listing because they couldn’t deliver assets fast enough. I’ve watched founding teams burn out producing 60 pieces of content a week with no idea what was converting. I’ve seen brilliant products fail because the operations couldn’t keep pace with the ambition.

Beauty 2.0 was born from that gap: a company that understands the beauty industry from the inside, and brings the right technology to solve the right problems. Not generic AI slapped onto beauty workflows. Purpose-built solutions from someone who’s lived the challenges.

The journey so far

Click any milestone to see what shaped the thinking behind Beauty 2.0.

What we believe

Beauty first, technology second

We start with the problem, not the tool. Every recommendation is grounded in how the beauty industry actually works.

Honest over impressive

We’ll tell you if something won’t work for your brand. We’d rather lose a project than waste your money.

Systems over heroics

Sustainable growth comes from repeatable processes, not late nights. We build systems your team can actually maintain.

Data-informed, not data-obsessed

Beauty is emotional, personal, cultural. Data sharpens instinct - it doesn’t replace it.

20 deliverables. One engagement.

Every Beauty 2.0 engagement produces a comprehensive library of documents tailored to your brand.

Beauty 2.0
Discovery

Beauty Brand Efficiency Score

Beauty 2.0
Audit

14-Day Efficiency Audit Plan

Beauty 2.0
Build

Content Engine Brief Template

Beauty 2.0
Build

Creator Shortlist - Competitor Scan

Beauty 2.0
Audit

Customer Journey Map

Beauty 2.0
Build

Retail Readiness Checklist

Ready to work together?

Book a free 30-minute discovery call. No pitch deck. Just an honest conversation about your brand.