Email

Find out where your email programme is leaving revenue on the table

A diagnostic of your email and lifecycle flows: welcome series, segmentation logic, revenue attribution, and the gap between sends and sales.

What this audit covers

We review your email programme from list health to revenue impact. Which flows exist? Which are missing? Where is segmentation failing? What revenue is being lost to generic sends?

Who this is for

Ecommerce and CRM leads who know email should be driving more revenue but lack visibility on where the gaps are.

Timeline: 1 week

How this audit works

1

Inputs

You provide data

2

Analysis

We diagnose

3

Scorecard

Clear ratings

4

Diagnosis

Root causes

5

Action Plan

Prioritised fixes

What this audit assesses

Flow coverage across the customer lifecycle

Segmentation logic and list health

Revenue attribution per flow and campaign

Send frequency and engagement trends

Deliverability and list hygiene

What we need from you

  • Email platform access or flow documentation
  • Campaign and flow performance data (12+ months)
  • Subscriber list size and segmentation structure
  • Revenue attribution data
  • Deliverability metrics

What you receive

  • Flow coverage map with gap identification
  • Segmentation maturity assessment
  • Per-flow and per-campaign revenue analysis
  • Deliverability and list health review
  • Prioritised email improvement plan

Expected outcomes

Clear email diagnosis

See exactly which flows are driving revenue and which are missing entirely.

Segmentation roadmap

Specific recommendations to move from batch-and-blast to behaviour-driven sends.

Revenue recovery plan

Quantified opportunity from fixing flow gaps and segmentation.

What happens next

After the audit, you receive a full email programme scorecard. Most brands then move into the Journey Orchestrator to implement the recommended flows.

Related solution

Journey Orchestrator

Most beauty brands have touchpoints. Few have a journey. The difference is whether those touchpoints learn from each other.

Common questions

How is this different from the Journey Audit?

The Journey Audit maps all touchpoints across all channels. This audit goes deep on email and lifecycle specifically — flow logic, segmentation, deliverability, and per-send revenue.

Which email platforms do you work with?

Klaviyo, Mailchimp, Omnisend, Drip, and most major ESPs. We work from the platform you already use.

Ready to get a clearer view?

Start with this audit, or book a discovery call to discuss which diagnostic fits best.