Know when they're about to leave. Know what brings them back.
Dynamic landing pages, personalised email flows, browse abandonment triggers, and replenishment reminders -all connected into one intelligent journey.
The problem
Most beauty brands allocate 80% of budget to acquisition and 20% to retention. The post-purchase experience is a black hole: order confirmation, then silence until the next promo email.
Why it matters
It costs 5x more to acquire a new customer than retain one. Lifetime value is where beauty brands build real profitability -especially with consumable products that have natural replenishment cycles.
What changes
Every interaction becomes personalised. Landing pages adapt to traffic source. Email timing matches actual product usage. Churn signals trigger retention campaigns before they cancel.
How it works
Map the journey
We audit every interaction from discovery to advocacy, identifying gaps and missed opportunities.
Personalise at scale
AI-powered dynamic content, email flows, and landing pages that adapt to each customer's behaviour.
Predict and prevent
Churn prediction, replenishment reminders, and automated win-back campaigns triggered by real data.
Explore the customer journey
Click a stage to explore
3x
higher repeat purchase rate
45%
improvement in CLV
25%
churn reduction
Automated
across every interaction
See where you stand
Take our 2-minute quiz for a personalised efficiency score, or book a call to discuss your specific situation.